{"id":4616,"date":"2026-03-10T05:40:45","date_gmt":"2026-03-10T05:40:45","guid":{"rendered":"http:\/\/anecoph\/?p=4616"},"modified":"2026-03-16T08:00:43","modified_gmt":"2026-03-16T08:00:43","slug":"frequently-asked-questions-faq","status":"publish","type":"post","link":"https:\/\/aneco.ph\/?p=4616","title":{"rendered":"Frequently Asked Questions (FAQ)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4616\" class=\"elementor elementor-4616\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d32eb49 e-flex e-con-boxed e-con e-parent\" data-id=\"d32eb49\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75a0613 elementor-widget elementor-widget-text-editor\" data-id=\"75a0613\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-sm-12\">\n<strong>How to apply electric service connection?<\/strong>\n<p style=\"text-align: justify;\">Please refer to <a href=\"http:\/\/anecoph\/?p=4023\">Applying for Electric Service Connection<\/a><\/p>\n<p style=\"text-align: justify;\"><strong>What is a member-consumer?\n<\/strong><\/p>\n<p style=\"text-align: justify;\">A consumer who applied and processed his\/her membership during the time of the application of his\/her electric service connection.\nHe\/she is the applicant and owner or the legal spouse of the applicant of the service connection.\nHe\/she is entitled to vote during board of directors&#8217; district elections. Attend the Annual General Membership Assembly (AGMA),\nand a recipient of any programs\/activities sponsored by ANECO,INC.<\/p>\n<strong>What is Statement of Account or Electricity Bill?\n<\/strong>\n<p style=\"text-align: justify;\">This is the monthly statement of consumers payable to ANECO,INC. for using electricity delivered to your household or establishment.\nPlease visit <a href=\"http:\/\/anecoph\/?p=4566\">Bill 101 <\/a>for details and sample Statement of Account.<\/p>\n<strong>What causes a sudden unscheduled power interruption?\n<\/strong>\n<p style=\"text-align: justify;\">There are many causes of power interruptions or power failures in electricity network.\nFaults at power stations, damage to electric transmission lines, substations or other parts of the distribution system, a short circuit, or the overloading of electricity mains.\nIt may also be an object, such as a tree limb, comes in contact with a power line, circuit breakers or other protective equipment that shut off the flow of power.<\/p>\n<strong>What is Generation Charge?\n<\/strong>\n<p style=\"text-align: justify;\">The charge to recover the cost of electricity purchased from Generation Companies (NPC-PSALM, TMI, MPC, and FDC Misamis Power Corp).<\/p>\n<strong>What is Benefits to Host Communities?\n<\/strong>\n<p style=\"text-align: justify;\">The charge intended for financial benefit to communities where the source of energy is located.<\/p>\n<strong>What is Power Act Reduction?\n<\/strong>\n<p style=\"text-align: justify;\">The reduction in the cost of power purchased from NPC-PSALM for residential consumers as mandated by RA 9136.<\/p>\n<strong>What is Transmission Charge?\n<\/strong>\n<p style=\"text-align: justify;\">The charge to recover the cost of transmitting electricity from Generation Companies to ANECO.<\/p>\n<strong>What is System Loss Charge?\n<\/strong>\n<p style=\"text-align: justify;\">The charge to recover the cost of ERC-allowed electricity lost in the process of distribution to consumers.<\/p>\n<strong>What is System Loss Charge?\n<\/strong>\n<p style=\"text-align: justify;\">The charge to recover the cost of ERC-allowed electricity lost in the process of distribution to consumers.<\/p>\n<strong>What is Supply Charge?\n<\/strong>\n<p style=\"text-align: justify;\">The charge for the cost of ANECO services, like billing, collection, customer assistance and related services.<\/p>\n<strong>What is Local Franchise, Business &amp; Real Prop. Tax?\n<\/strong>\n<p style=\"text-align: justify;\">The taxes imposed by local government units under R.A. 7160.<\/p>\n<strong>What is Value Added-Tax (VAT)?\n<\/strong>\n<p style=\"text-align: justify;\">The tax on Sale or Exchange of Services including Sales of electricity under R.A. 9337. SP. Civil Case No. 1505: The court issued a resolution dated March 31, 2014, restraining ANECO, INC. from collecting VAT, except for Generation and Transmission Charges.<\/p>\n<strong>What is Universal Charge (UC)?<\/strong>\n<p style=\"text-align: justify;\">The charge collected by the government thru ANECO and other electric utilities to finance electrification-related programs of the government under R.A. 9136.<\/p>\n\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How to apply electric service connection? Please refer to Applying for Electric Service Connection What is a member-consumer? A consumer who applied and processed his\/her membership during the time of the application of his\/her electric service connection. He\/she is the applicant and owner or the legal spouse of the applicant of the service connection. He\/she is entitled to vote during board of directors&#8217; district elections. Attend the Annual General Membership Assembly (AGMA), and a recipient of any programs\/activities sponsored by ANECO,INC. What is Statement of Account or Electricity Bill? This is the monthly statement of consumers payable to ANECO,INC. for using electricity delivered to your household or establishment. Please visit Bill 101 for details and sample Statement of Account. What causes a sudden unscheduled power interruption? There are many causes of power interruptions or power failures in electricity network. Faults at power stations, damage to electric transmission lines, substations or [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":4817,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32],"tags":[],"class_list":["post-4616","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consumers-info"],"_links":{"self":[{"href":"https:\/\/aneco.ph\/index.php?rest_route=\/wp\/v2\/posts\/4616","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aneco.ph\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aneco.ph\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aneco.ph\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/aneco.ph\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4616"}],"version-history":[{"count":4,"href":"https:\/\/aneco.ph\/index.php?rest_route=\/wp\/v2\/posts\/4616\/revisions"}],"predecessor-version":[{"id":4628,"href":"https:\/\/aneco.ph\/index.php?rest_route=\/wp\/v2\/posts\/4616\/revisions\/4628"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aneco.ph\/index.php?rest_route=\/wp\/v2\/media\/4817"}],"wp:attachment":[{"href":"https:\/\/aneco.ph\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4616"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aneco.ph\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4616"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aneco.ph\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4616"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}